Autonomous triage
Classifies and prioritises every incident as it lands.
Context memory
Remembers your estate, past incidents and runbooks.
Auto-resolution
Executes the fix for known-safe issues, end to end.
Confidence routing
Acts when sure, escalates to a human when not.
Alexus
an AI powered
one platform, five gains.
Five components, one for each pain point. Delivered as one cloud platform.
Smart Triage
AI Brain · Triage Engine
Filters noise. Surfaces what matters.
- Reads every alert
- Drops the noise
- Flags real incidents
Knowledge that stays
Knowledge Graph · Self-Building KB
Auto-builds KB from every fix.
- Stores every past fix
- Maps tool dependencies
- Recalls in seconds
Auto-Resolution
Resolver · Auto-Action Engine
Handles repeat incidents on its own.
- Runs known-safe runbooks
- Closes repeat issues
- Logs every step
Confidence Routing
Confidence Gate · Human-in-the-Loop
AI acts only when sure. Else asks.
- Acts only when sure
- Asks when unclear
- Escalates with context
One brain, all tools
Connector Hub · 88 Integrations
Connects 88 systems out of the box.
- Jira · ServiceNow · Datadog
- Slack · Teams · in-app
- AWS · GCP · Azure
Turn noiseinto signal.
Our smart triage engine reads every incoming alert, filters out the non-critical junk, and promotionally identifies the true incidents.
- Reduce redundant alerts by 80%Deduplication across your entire stack.
- Automated Incident ContextEvery ticket enriched with logs and dependencies.
Knowledge thatdoesn't leave.
Every fix your engineers make becomes structured knowledge. Alexus maintains a living knowledge graph of your runbooks, services, and configuration items.
Living Graph
Always up-to-date documentation.
EU Sovereignty
GDPR-native data storage.
Repeat issuesfix themselves.
Alexus executes known-safe runbooks, closes the ticket, and logs every step, without paging anyone.
- Confidence-gated executionWon't act unless it's sure.
- Full audit trailEvery action logged, signed, reviewable.
Acts when sure.Asks when not.
Every classification carries a confidence score. Above the threshold, Alexus acts. Below, it routes the case to the right human with full context.
Threshold-tunable
Set the bar per tenant.
Audit by default
Every gate check is logged.
The Brain in theMiddle.
Alexus plugs into 88+ tools out of the box (ITSM, monitoring, cloud, identity, comms, security) and reasons across all of them as a single brain.
- 88 connectors out of the boxITSM · monitoring · cloud · identity · comms · security.
- One model, every signalVendor-agnostic by design: bring your own LLM.