Autonomous triage
Classifies and prioritises every incident as it lands.
Context memory
Remembers your estate, past incidents and runbooks.
Auto-resolution
Executes the fix for known-safe issues, end to end.
Confidence routing
Acts when sure, escalates to a human when not.
Alexus
an AI powered
one platform, five gains.
Five components, one for each pain point. Delivered as one cloud platform.
Smart Triage
AI Brain · Triage Engine
Filters noise. Surfaces what matters.
- Reads every alert
- Drops the noise
- Flags real incidents
Knowledge that stays
Knowledge Graph · Self-Building KB
Auto-builds KB from every fix.
- Stores every past fix
- Maps tool dependencies
- Recalls in seconds
Auto-Resolution
Resolver · Auto-Action Engine
Handles known repeat incidents, with your approval.
- Runs known-safe runbooks
- Closes repeat issues
- Logs every step
Confidence Routing
Confidence Gate · Human-in-the-Loop
AI acts only when sure. Else asks.
- Acts only when sure
- Asks when unclear
- Escalates with context
One brain, all tools
Connector Hub
Connects the ITSM, cloud and monitoring tools you run.
- Jira · ServiceNow · Datadog
- Slack · Teams · in-app
- AWS · GCP · Azure
Turn noiseinto signal.
Our smart triage engine reads every incoming alert, filters out the non-critical junk, and promptly identifies the true incidents.
- Fewer redundant alertsDeduplication across your entire stack.
- Automated Incident ContextEvery ticket enriched with logs and dependencies.
Knowledge thatdoesn't leave.
Every fix your engineers make becomes structured knowledge. Alexus maintains a living knowledge graph of your runbooks, services, and configuration items.
Living Graph
Always up-to-date documentation.
EU Sovereignty
GDPR-native data storage.
Repeat issuesfix themselves.
Alexus executes known-safe runbooks, closes the ticket, and logs every step, without paging anyone.
- Confidence-gated executionWon't act unless it's sure.
- Full audit trailEvery action logged, hash-chained, reviewable.
Acts when sure.Asks when not.
Every classification carries a confidence score. Above the threshold, Alexus acts. Below, it routes the case to the right human with full context.
Threshold-tunable
Set the bar per tenant.
Audit by default
Every gate check is logged.
The Brain in theMiddle.
Alexus plugs into the ITSM, monitoring and cloud tools you already run and reasons across all of them as a single brain.
- Connectors for the tools you runITSM · monitoring · cloud · identity · comms · security.
- One model, every signalVendor-agnostic by design: bring your own LLM.